The Front of House (FOH) will work closely with the Food & Beverage Manager to effectively address the needs of the guests. This role will ensure that guests enjoy a flawless drinking and dining experience while performing their job responsibilities to Timbers Kiawah standards. Hourly plus gratuities.

ESSENTIAL FUNCTIONS: 

Essential functions as defined are ILLUSTRATIVE ONLY and not a comprehensive listing of all functions and duties performed by incumbents within this classification. Essential duties and responsibilities may include, but are not limited to, the following:  

• Ability to work Thursday, Saturday, and Sunday. 
• Perform the duties of mixing and pouring beverages, taking orders, delivering orders, bus tables and provide service to the pool and/or beach.  
• Maintain the “Beach club” which includes cleaning, organizing and maintaining games/toys, stocking towels and circulating towel bins, cleaning pool loungers and tables, maintaining dry storage, maintaining bar stock and supplies and dining deck.   
• Adhering to all food safety and quality regulations such as DHEC regulations. 
• Role model exemplary customer service, and ensure the team provides fast, friendly, and accurate service.  
• Promptly and properly handle customer issues. Report any issues that need additional attention immediately to a manager. 
• Performs/assists in daily opening and closing responsibilities including but not limited to trash removal, organization and sanitation of storage and bar area, and sanitation of equipment and surfaces, opening and closing of pool umbrellas and straightening of chairs and tables. 
• Performs annual deep cleans as well as daily/weekly assigned tasks. 
• Ensure proper cash handling and deposit procedures are followed when applicable.  
• Ensure there is no improper use of the “Beach club” area by Owners or Guests.  Report any improper use immediately to a manager. 
• Assists in establishing and maintaining effective relationships with Owners and Guests to ensure guest satisfaction and repeat business. 
• Assists in ensuring that staff maintains a professional attitude and proper appearance and uniform standards. 
• Performs annual deep cleans as well as daily/weekly assigned tasks. 
• Demonstrates courteous and cooperative behavior when interacting with the Owners and Guests and staff; acts in a manner that promotes a harmonious and effective workplace environment. 
• Excellent communication skills to connect effectively with Owners and coworkers  
• Possess the ethics and positive attitude that support the Timbers values and culture. 
• Strong time management skills and ability to multitask, prioritize, and organize. 
• Available 30-40hrs per week; able to work flexible hours as necessary to manage and operate the beach club effectively, including weekends and closing shifts. 

Education and Experience: 

High School Diploma/GED supplemented with a love for hospitality and at least 2 years’ experience in the front of the house as a server or bartender. Training is provided. 

Required Knowledge and Skills  

Knowledge of:   

• Food and beverage products, recipes, menus, and promotions.  
• Policies and procedures of the department. 
• Safe work practices and sanitation related to food preparation and service. 
• Customer service principles and practices. 
• Correct business English, including spelling, grammar, and punctuation.  

Skill in:   

• Excellent communication skills to connect effectively with owners and co-workers 
• Managing a fast-paced, high volume, clean, owner-focused Beach Club.  
• Time management and ability to multitask, prioritize, and organize.  
• Contributing effectively to the accomplishment of team or work unit goals, objectives and activities.  

PHYSICAL/MENTAL REQUIREMENTS:  

The physical demands herein are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

Mobility to work in a food service setting, use standard kitchen equipment; stamina to stand for extended periods of time; strength to lift and carry up to 50 pounds; vision to read printed materials and computer screen; dexterity to utilize computer equipment; hearing and speech to communicate in person or over the telephone. 

Our Company:

Timbers Company is a developer and operator of exceptional boutique hotels, residence clubs and resort communities located in some of the most sought-after destinations in the world. We are passionate about creating remarkable experiences with world-class hospitality while exposing our Owners and guests to the humble authenticity of every location that we call home.

Our Property:

At Timbers Kiawah, you are not just near the beach. You’re at the beach. Our staff guide guests to enjoy the destination, rich in natural landscapes and stunning barrier island beauty while preserving the environment we are fortunate to reside in. Our team members reflect the highest level of Lowcountry hospitality with anticipatory service in an unparalleled setting.

Our Core Values:

We are in the business of creating an authentic sense of place for families to return to time and time again while committing ourselves to creating memorable and fun experiencers through passionate, attentive service. This mantra is reflected in everything we do and every interaction we have whether it be in hospitality operations management, asset management, development, or sales & marketing. Our values define who we are.

• Be Authentic
• Practice Humility
• Cultivate Teamwork
• Value Time
• Be Trustworthy

Our company (“Company”) fully subscribes to the principles of Equal Employment Opportunity. It is our policy to provide employment, compensation, and other benefits related to employment based on qualifications, without regard to race, color, religion, national origin, age, sex, veteran status, genetic information, disability, or any other basis prohibited by federal, state or local law. 

In compliance with the Americans with Disabilities Act (ADA) and applicable federal, state and/or local laws, it is our policy to provide reasonable accommodation upon request during the application process to applicants in order that they may be given a full and fair opportunity to be considered for employment. As an Equal Opportunity Employer, we intend to comply fully with applicable federal, state and/or local employment laws and the information requested on this application will only be used for purposes consistent with those laws. To the extent required by applicable law, The Company maintains a drug- free workplace.